Pinball Repair Service in Your Home -
Southeast Michigan, Mid Michigan, Toledo Ohio.
I get a lot of email asking, "Will you come to my home and fix my pinball or coin-operated arcade game?" The answer is YES! And the price is less than you may think.
I Buy Pinball Machines!
In-Home Pinball Repair Service.
I specialize in pinball games from the 1940s to present. That means I can fix an old EM (electro-mechanical) pinball, or the most current solidstate pinball games. I also fix old shuffle alley/puck bowling and ball bowlers, arcade baseball pitch and bat games, arcade mechanical gun games, and other similar arcade games. This includes coin operated games made by Gottlieb, Williams, Bally, DataEast, Midway, Sega, Stern, Chicago Coin (CCM), Genco, Mutoscope, United and many others. Newer Solidstate dot matrix display games to the oldest electro-mechanical pinballs.
I bring all tools and parts for your game with me (I would say less than 5% of the time I have to make a second trip back because I am missing a part). And if I can't fix your game there's no charge (assuming you're under 30 miles drive.)
As part of the service I also clean the playing surface and the rubber bumpers (and replace them if they need it or you want it.) This only take a few minutes, and it's easy to do. I will show you how you can do this in the future too. Because keeping the playing surface clean is the best way to keep your game playing great, lasting longer, and of course looking good.
Note I am animal friendly! That is, if you have a dog or cat or two at your home, that is not a problem. I can fix your pinball game at your home with no worry about pets.
Generally a 65 mile trip (each way) is about as far as I can travel to do a game repair (like 1.5 hours each way). There is of course an additional cost if you live over 30 miles each way. I have traveled up to three hours each way to fix someone's games - I don't like doing it, but sometimes (depending on the current schedule) I'll make the drive. Also only travel at most 60 miles each way during November to March, because the winter Michigan weather is too unpredictable. So if you are far away and need a game fixed for Christmas, please let me know if possible by October so I can make the trip before the winter weather comes. Also repairs further than 30 miles away are a problem for warranty work, hence my hessitation to accept long drives. Because if you have a problem after the repair, it is very difficult for me to support the repair due to long travel distances. Please keep that in mind (it's always best to find a local repair guy.)
Sometimes repair slot machines too (email for more details.) I don't do this a lot, and generally won't come out for just a slot repair unless you have a pinball machine that needs some love too. Same applies to Chexx and Super Chexx Hockey games (domed bubble hockey) from 1983 (when introduced) to present. Note I generally do NOT fix video games.
New Policy on Payment.
It used to be that I would accept nearly any form of payment when doing repairs. I have to say with a sorry heart, I can no longer do this. Until this year, people were pretty good. But now, not so much. I'm not a collection agency, I don't have the energy or time to track people down about money. A few bad apples have forced me my hand on this.
So the new policy starting December 1, 2013 is this: Cash only. No credit cards, no paypal, no checks, no promises of sending a check. Payment is expected at the time of the repair.
I schedule about one week in advance. So that gives everyone plenty of time to get their funds in order. Most repairs are in the $50 to $300 range, so please have that amount of cash available on the day of the repair.
Exceptions - if you bank with Dearborn Federal or Chase (those are my banks too), a check is OK.
Thank you in advance for this. And again, I apologize for any inconvenience this causes.
Contact Info for In-Home Pinball Service.
Feel free to send me an email at firstname.lastname@example.org as email is the BEST WAY to schedule a repair. You can call but frankly it's nearly impossible for me to answer/return calls because I'm working. Email is better since I can do this at odd hours. Please have the make/name of your game handy when you call or email! Again phone calls are not the priority, email works a lot better. It's just difficult to answer the phone durning the day. But if you must call my number is 248-390-5382.
I ask that you only contact me if you are in the Michigan/NW Ohio area. That is, I really can't help fix your game if you live in California. (Well unless you want to fly me to your location!) Also if you have a broken game you want to get rid of, I do sometimes buy games. This includes pinball machines, gun games, bowling games, and Chexx hockey games. But frankly I would rather fix these games in your home if at all possible.
I usually book one week in advance. Feel free to email with questions. Holidays get booked quickly, so sometimes this spreads to two weeks in advance.
Bring the Game to Me.
Arcade Video Game Service.
Games for Sale.
I get asked a lot, "do you sell games?" The short answer is generally no. But sometimes (when I run out of space!) I get forced into "pinball space-closure", and must sell a game or two. If I have anything for sale, I put it on the website pinrepair.com/gamesale
Commonly Asked In-Home Pinball Repair Questions:
Q) When do you usually schedule repairs?
Q) How much does it cost to fix a game at my house?
Q) What forms of payment do you accept?
Q) Will my pinball repair require multiple trips? What Lead time is needed
for an appointment?
Q) Would it be cheaper for me to bring my game to you for repair?
Q) How can I prepare for you coming to fix my pinball?
Q) Will you fix my game in my garage?
Q) A local repair shop is asking me to remove a board or to bring the
entire game to them. Wouldn't that be cheaper?
Q) How much are parts?
Q) How much do you charge per hour?
Q) Will you clean my game too?
Q) Do you warranty your work?
That all said, there is one more point I would like to add in regards to my warranty. If the game breaks again shortly after I repair it, you should email/call ASAP. I can't read minds, so if the game breaks again, please email! I *will* take care of issues quickly assuming you're not 30+ miles away. But I can't do that if you don't tell me they exist.
Q) A local shop is willing to fix my pinball, but I have to bring it
to them. Won't this be cheaper?
Q) I have lost the key to my game. Do you have a "master key"?
Q) Can I watch when you fix my machine at my home?
Q) Are there any spray lubricants or contact cleaners I should use on my game?
Q) Do you have any references?
Q) Do you have any pinball games?
Q) I have several old broken pinballs from the 1960s and 1970s that have been
stored in our barn for 10+ years. Can you fix these?
Q) I have a 1963 Chicago Coin Grand Spare Lite ball bowler.
It has not worked for about 10 years, and we can not find anyone
to fix it. I am located in Farmington Hills, can you repair it?
Do you carry the parts?
Detroit Free Press video of yours truly: